Ada

Ada is an AI-powered customer service automation platform that simplifies the customer support process. It replaces basic conversational chatbots with a more sophisticated AI agent, capable of onboarding, measuring, and coaching to ensure effective responses to inquiries. This platform allows businesses to enhance their customer experience by automating service across multiple channels.

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Channels: Instagram, WhatsApp, Facebook Messenger, Web Chat, SMS

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LLMs: Anthropic, Cerebras, Fireworks AI, Groq, Hugging Face, OpenAI.

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